FAQs

Home Measurement Question

Yes your dedicated Kitchen Designer will visit you at your home along with one of our qualified Kitchen Fitters to measure and assess your room and discuss your requirements.  This will take approx. 30-60 minutes.  These measurements will be taken back to our showroom where your design will be created.   You can book a design here .

Do your kitchens carry a guarantee

Yes, all Omega kitchens are supplied with a 10 YEAR GUARANTEE, providing you with complete peace of mind when purchasing your kitchen. Omega PLC guarantees for a period of ten years from the date of purchase that the kitchen cabinets and fascias (“the products”) manufactured by us are free from defects in material and workmanship. Omega PLC will supply replacement products for products that do not comply with this guarantee free of charge or, at our discretion, repair such products free of charge subject to terms and conditions.

How Long will it take for me to receive my Cozy kitchen?

Delivery lead times depend upon the brand and type of kitchen you choose.

Mackintosh kitchens are supplied rigid and non-painted kitchens delivered 3 weeks from point of order with painted kitchens delivered in 4 weeks.

English Rose kitchens are supplied ready-to-assemble and are supplied within 6-11 days from point of order for non-painted kitchens and 4 weeks for painted kitchens.

Do you offer a home measurement service?

Yes, one of our specialist surveyors will visit your home to measure your room and identify utilities and services. It is a non-invasive survey meaning they will not move any floor coverings or fixtures during their visit.

The home measure will typically take between 30-60 minutes. Your measurements will then be sent back to your Wren Designer and we will be in touch to arrange a Design Appointment in one of our showrooms at a time that suits you.

Do you offer a free design service?

Yes, we offer a completely free service to design your kitchen. You will have a personal meeting with one of our expert designers, who will produce a computer-generated 3D plan of your room based on your ideas, showing how all the elements fit together and work in your unique space. It couldn’t be easier. 

Do you offer installation service?

Yes, at Cozy Kitchens we offer a full installation service to ensure the fitting of your kitchen goes as smoothly as possible.. 

What type of payment methods do you accept?

We accept all major credit and debit cards, including Visa Credit, Visa Debit and Mastercard. You can also pay by cash or cheque, if you prefer.